Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Amber Castle, we believe that online gaming, including Chicken Road, should be enjoyed as a form of entertainment only. Gaming should never be viewed as a way to earn money or solve financial problems. Please play responsibly and within your means.
Age Verification
In India, you must be 18 years of age or older to participate in online gaming. By accessing and using our platform, you confirm that you meet this legal requirement. We are committed to preventing underage gaming and reserve the right to verify your age at any time.
Parents and Guardians: If you are concerned about a minor's gaming activity, please contact us immediately.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Hiding or lying about the amount of time or money spent gaming
- Difficulty controlling gambling habits or stopping when intended
- Gambling with money meant for essential expenses (rent, food, utilities)
- Borrowing money to fund gaming activities
- Neglecting work, school, family, or social responsibilities due to gaming
- Experiencing mood swings, anxiety, or irritability related to gaming
- Continuing to gamble despite negative financial or personal consequences
- Using gaming as an escape from problems or emotional distress
- Unable to enjoy other hobbies or activities you once loved
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are comfortable losing during a gaming session
- Reality Checks: Receive periodic notifications reminding you of your gaming activity and time spent
- Session Timers: Set a time limit for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gaming is becoming problematic
For assistance in setting these tools, please contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support:
India & Asia-Pacific
- All India Gaming Federation (AIGF): Advocacy and information on responsible gaming
- National Helpline for Mental Health & Substance Abuse (India): 1800-891-4416 (available 24/7)
International Resources
- GamCare (UK): www.gamcare.org.uk — Free confidential support and information
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Evidence-based resources
- National Council on Problem Gambling (US): www.ncpgambling.org — Help and referral services
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and support on problem gambling
If You Need Help
Problem gambling is a serious issue, but recovery is possible. If you believe you have a gambling problem or know someone who does, please reach out for help today. There is no shame in seeking support—many people have successfully overcome gambling addiction with professional assistance.
Contact our customer support team immediately if you wish to:
- Set deposit or loss limits on your account
- Take a break from gaming through temporary account suspension
- Permanently self-exclude from Amber Castle
- Discuss your gaming concerns confidentially
Remember: Gaming should be fun. If it stops being fun, it's time to seek help.